Customer satisfaction is important to us.
Return Window
Customers may request a return within 14 days of receiving their order.
Return Eligibility
Returned items must:
- Be unused and in their original condition
- Include original packaging where applicable
- Not be damaged by misuse
- Include proof of purchase
Certain products may not be eligible for return due to hygiene, safety, or legal restrictions.
Refund Process
After receiving and inspecting the returned item, we will notify you regarding the status of your refund.
Approved refunds will be issued to the original payment method within a reasonable processing period, depending on your payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us promptly with your order details and supporting photos so we can assist you.